So I’ve decided to start blogging again and rather than a continuation of my cartoons (www.satiricalblog.com) I thought that I would keep this one more focussed on the day job and my interests in psychology.
Some topics that will probably come up:-
- Knowledge Management
- Satisfaction surveys
- Customer psychology
….and probably the odd bit of customer humour.
I’ll update this theme and layout over time and see where it takes me.