New Start

So I’ve decided to start blogging again and rather than a continuation of my cartoons ( I thought that I would keep this one more focussed on the day job and my interests in psychology.

Some topics that will probably come up:-

  • Knowledge Management
  • Usability
  • Satisfaction surveys
  • Customer psychology

….and probably the odd bit of customer humour.

I’ll update this theme and layout over time and see where it takes me.